Terms and Conditions era77 – Official Platform Usage Policy

Era77 is an online gaming platform offering a wide range of entertainment services including online casino, Sports Betting, Fish Shooting Games, Bingo, and Live Casino to eligible users. The platform is operated by era77 and is accessible via our official website.

These Terms and Conditions take effect immediately upon completing the account registration process or using any of our services. If you do not agree with any part of these terms, you are advised not to use the era77 platform.

To register and use era77 services, you must meet the following eligibility requirements:

• You must be at least 18 years old on the date of registration.
• You are registering as an individual in your own personal capacity and not on behalf of any third party.
• You are not known to have a gambling problem or be enrolled in a self-exclusion program on any gaming platform.
• You are legally competent to enter into a binding contract.
• You are not misusing the platform for money laundering or any other illegal activity.

Era77 reserves the right to request identity verification documents at any time to ensure member eligibility is met. Failure to provide the requested documents within the specified timeframe may result in account suspension or termination.

Each user is only allowed to register and own one (1) era77 account only. Owning multiple accounts is strictly prohibited and may result in the freezing of all associated accounts and forfeiture of all balances therein without prior notice.

During registration, you are required to:

• Provide your full legal name exactly as it appears on your official identification document.
• Provide a valid, active email address that can be contacted.
• Set a strong, unique password that is not used on any other platform.
• Provide an active Malaysian mobile number for two-factor authentication purposes.

Era77 reserves the right to decline any individual's registration application without providing a reason. All information provided during registration must be accurate and up to date. You are responsible for updating your account information should any changes occur.

Era77 accepts deposits via multiple valid payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers in Malaysian Ringgit (MYR). All deposit transactions are processed automatically and funds are typically credited to your account within 5 seconds of bank confirmation.

• Minimum deposit is RM 20 per transaction.
• There is no fixed maximum deposit limit; limits may vary depending on the selected payment method.
• All successful deposits are final and non-refundable except in specific circumstances approved by era77 management.
• Era77 is not responsible for any fees or charges imposed by your bank or payment provider.
• You may only deposit funds from a bank account or digital wallet registered in your own name.

If a deposit is not credited within the expected timeframe, please contact era77 customer support with proof of transaction, such as a receipt or payment confirmation screenshot.

Era77 is committed to processing every valid withdrawal request within 5 to 15 minutes on business days. Withdrawals will only be processed to a bank account or digital wallet that has been registered and verified under the same member's name.

• The minimum withdrawal is RM 50 per transaction.
• Your first withdrawal requires completed KYC verification before it can be processed.
• Era77 reserves the right to request additional documents for withdrawals exceeding certain limits as a standard security measure.
• Withdrawals involving bonus funds can only be processed after the wagering requirements have been fully met.
• Era77 will not process withdrawals to third-party accounts under any circumstances.

Era77 offers a variety of bonuses and promotions for new and existing members. All bonuses are subject to specific terms and conditions stated alongside each promotional offer. The general terms applicable to all era77 bonuses are as follows:

• Each bonus carries a wagering requirement that must be met before any bonus funds or winnings derived from the bonus can be withdrawn.
• Welcome bonuses are available to new members registering for the first time only. One account, one IP address, one device, and one payment method are considered a single user identity.
• Era77 reserves the right to void any bonus suspected of being obtained through fraud, misuse, or a breach of terms.
• Bonuses cannot be transferred between accounts and have no cash value until wagering requirements are met.
• Era77 reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice.
• In the event of any conflict between these general terms and the terms of a specific promotion, the specific promotion terms shall take precedence.

All games available on the era77 platform use a certified and independently audited Random Number Generator (RNG). This ensures that every game outcome is random, fair, and free from any external influence.

• The return-to-player (RTP) percentage varies per game and can be found on the respective game information page.
• In the event of a technical disruption during gameplay that prevents a game from being completed, era77 will restore the game balance based on the last recorded state in the system.
• Era77 is not liable for any losses resulting from internet disruptions on the player's end, device failures, or technical issues beyond era77's control.
• Any attempt to manipulate, hack, or exploit vulnerabilities in the era77 gaming system is prohibited and may result in immediate account termination and legal action.

You are fully responsible for keeping your era77 account login details secure, including your username and password. era77 recommends that you:

• Use a strong password consisting of a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login credentials with anyone, including family members.
• Enable two-factor authentication (2FA) for an additional layer of security.
• Log out of your era77 account after each session, especially on shared devices.
• Notify era77 immediately if you suspect any unauthorized access to your account.

Era77 will not be liable for any losses arising from your failure to keep your account information secure. However, the era77 security team continuously monitors suspicious account activity and will take proactive action upon detection.

Era77 users are strictly prohibited from performing the following actions while using the platform:

• Registering or using another person's account without authorization.
• Using automation software, bots, scripts, or any artificial method to play games.
• Transferring funds between different era77 accounts for money laundering purposes.
• Colluding with other players to exploit the bonus system or cheat in games.
• Using a VPN or proxy to conceal your true location in violation of platform policy.
• Threatening, harassing, or abusing any staff or other players on the platform.
• Spreading false or misleading information about era77 to the public.

To the extent permitted by applicable law, era77 is not liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by scheduled system maintenance or events beyond era77's control.
• Data loss or device damage resulting from use of the platform.
• Game results deemed unfair by the player, provided the game in question uses a certified RNG.

Era77 strives to ensure the platform operates smoothly at all times; however, we cannot guarantee that the platform will be entirely free from disruptions or errors. Should a technical issue affect your gaming experience, please contact our support team for assistance.

Era77 reserves the right to suspend or terminate any member's account at any time in the event of a breach of these Terms and Conditions. Members may also request to close their own account by contacting the era77 customer support team.

• If an account is terminated due to a violation, era77 reserves the right to forfeit all remaining funds in that account.
• If an account is closed at the member's own request and no terms have been violated, any valid balance will be returned once the verification process is complete.
• Members who have enrolled in a self-exclusion program will not be permitted to register a new account during the exclusion period.

Era77 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being published on the era77 website.

It is your responsibility to review this Terms and Conditions page periodically. Continued use of the era77 platform after any amendment constitutes your acceptance of the revised terms. If you do not agree with the changes made, you are advised to discontinue use of the platform and close your account.

If you have any questions, concerns, or complaints regarding era77's Terms and Conditions, please do not hesitate to contact our support team. We are always ready to assist you.

• Live Chat: Available 24/7 directly from the era77 website — response time is typically under 2 minutes.
• Email: [email protected] — response within 24 hours on business days.
• Telegram: Contact us via era77's official Telegram channel for a prompt response.

The era77 support team communicates in Malay, English, and Mandarin to ensure every inquiry is handled effectively and courteously.